When you need an ambulance, call "119."
Source：Life Safety Handbook for Foreign Residents (Tokyo Fire Department)
How to call an ambulance
When you call 119, a dispatcher (fire department operator) will ask you questions in order to dispatch an ambulance.
If the situation is highly urgent, the ambulance may be dispatched before all questions are asked.
(1) Inform the dispatcher that it is a medical emergency.
(2) Provide the address where you need the ambulance.
(3) Describe the symptoms of the person in need.
(4) Provide the person's age.
(5) Give your name and contact information.
- If there is someone nearby who can speak Japanese, please ask for their help. Stay calm and answer slowly.
- For emergency calls from foreigners, three-way simultaneous interpretation is available in English, Chinese (Mandarin), Korean, Portuguese, and Spanish.
Reference: Ambulance Usage Guide (Fire and Disaster Management Agency, Ministry of Internal Affairs and Communications)
If you are unsure whether to call an ambulance
Tokyo Emergency Medical Guide (Tokyo Fire Department)
A guide to help you decide whether to visit a medical institution or call an ambulance in case of sudden illness or injury.
For more detailed information on calling an ambulance
Ambulance Usage Guide (Fire and Disaster Management Agency, Ministry of Internal Affairs and Communications)
A guide providing useful information on how to call an ambulance, symptoms that may require an ambulance, and helpful items to have ready when making an emergency call.
- 更新日
説明を記載してください。