1. 保健医療局トップ
  2. 医療政策
  3. 医療・保健施策
  4. Tokyo Medical Information Site for Foreign Tourists and Residents

Tokyo Medical Information Site for Foreign Tourists and Residents

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Medical care in Japan

  • Patients can freely choose their medical institution. Medical institutions have various departments (places that diagnose and treat illnesses and injuries), each with specialized doctors.The appropriate department should be determined based on the affected part of the body.
  • Medical services are charged. Many medical institutions accept only cash, so it is advisable to carry cash.
  • Medical expenses are paid in full after treatment.

Reference：Tokyo Intercultural Portal Site

Important notice

This information is as of December 2024 and may be subject to change. Please be aware of this in advance.

Emergency

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How to call an ambulance
If you feel very unwell, call an ambulance. Learn how to call an ambulance and what questions you will be asked.
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Tokyo Emergency Medical Guide [English] (Tokyo Fire Department)
A guide to help you decide whether to go to the hospital or call an ambulance in case of sudden illness or injury.

How to find a medical institution

Telephone guidance from 9 AM to 8 PM

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Medical information service for foreign patients
A telephone consultation service providing information on medical institutions with foreign language support and Japan's medical system.

Websites for finding medical institutions

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Useful website for when you feel unwell (Japan National Tourism Organization)
A website providing essential information for foreign travelers who feel unwell. It allows searches for medical institutions based on available languages, medical departments, and accepted credit cards.
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Medical information network "NAVII" (Ministry of Health, Labour and Welfare)
A platform to search for detailed information on medical institutions based on available languages, medical departments, current location, and various other criteria.

List of medical institutions that can accept foreign patients

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List of medical institutions that can accept foreign patients
A list of "medical institutions that can accept foreign patients and that have publicly declared their willingness to do so" is organized by municipality within Tokyo.

Search for medical departments based on symptoms

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Medical departments based on symptoms
Japanese medical institutions have various departments, each with specialized doctors. The appropriate department should be determined based on the affected part of the body. Here, you can find the medical department corresponding to your symptoms.

How to receive medical care

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Process of visiting a medical institution
Learn about the preparations needed before visiting a medical institution in Japan, including reception, consultation, and how to receive medication.
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Pointing Sheet for Explaining Symptoms and Conditions [English] (Japan National Tourism Organization)
A useful sheet for explaining symptoms at medical institutions. You can point to illustrations that match your symptoms.

Medical system

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Japan's medical system
Learn about the key features of Japan's medical system, including: (1) Public health insurance system, (2) Free access (patients can choose medical institutions freely), (3) Types of medication, and (4) Payment methods at medical institutions.
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Health insurance
Learn about public health insurance for foreigners residing in Japan and private health insurance for visiting foreigners.

Consultation services in case of trouble

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Medical information service for foreign patients
A telephone consultation service available from 9 AM to 5 PM. You can inquire about medical institutions in Tokyo that provide foreign language support and learn about Japan's medical system.
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Multilingual call center "Japan Visitor Hotline"
A 24/7 call center for travelers in Japan. It provides support during emergencies such as illness and disasters, as well as general tourist information.

Other useful information

Useful information on medical care

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"Your Symptoms May Indicate an Infectious Disease" Guide
A guide for foreign travelers on how to seek medical care in Japan if they suspect they have an infectious disease.
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Medicine Search [English] (Japan Self-Medication Industry)
A tool for searching suitable over-the-counter (OTC) medicines (medicines that can be purchased without a prescription at pharmacies and drugstores) based on symptoms and effectiveness.
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Guide to foreign diplomatic missions in Japan (Ministry of Foreign Affairs)
You can find information on foreign diplomatic missions in Japan, including their addresses and contact details.

Useful information for daily life

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Tokyo Multilingual Consultation Navi
Foreign residents in Tokyo can receive telephone consultations when facing difficulties in daily life. They can also be guided to more specialized consultation services.
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Life in Tokyo：Your Guide
You can find useful information and essential knowledge for foreigners living in Tokyo.
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Pregnancy and childbirth
You can find useful information for foreigners about pregnancy and childbirth in Japan.Additionally, you can search by phone for medical institutions that provide foreign language support.

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タイトル

説明を記載してください。

お知らせ

  • How to call an ambulance
    東京都保健医療局のHow to call an ambulance（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
  • Medical information service for foreign patients
    東京都保健医療局のMedical information service for foreign patients（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
  • Helpful website for when you feel ill
    東京都保健医療局のHelpful website for when you feel ill（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
  • Medical information network "NAVII"
    東京都保健医療局のMedical information network "NAVII"（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
  • List of medical institutions that can accept foreign patients
    東京都保健医療局のList of medical institutions that can accept foreign patients（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
  • Medical departments based on symptoms
    東京都保健医療局のMedical departments based on symptoms（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
  • Procedures for visiting medical institutions
    東京都保健医療局のProcedures for visiting medical institutions（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
  • Japan's medical system
    東京都保健医療局のJapan's medical system（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
  • Medical insurance
    東京都保健医療局のMedical insurance（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
  • Multilingual call center "Japan Visitor Hotline"
    東京都保健医療局のMultilingual call center "Japan Visitor Hotline"（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
  • Guideline for "Your Symptoms May Indicate an Infectious Disease"
    東京都保健医療局のGuideline for "Your Symptoms May Indicate an Infectious Disease"（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
  • Pregnancy and childbirth
    東京都保健医療局のPregnancy and childbirth（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
  • Tokyo Multilingual Consultation Navi
    東京都保健医療局のTokyo Multilingual Consultation Navi（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
  • Life in Tokyo：Your Guide
    東京都保健医療局のLife in Tokyo：Your Guide（Tokyo Medical Information Site for Foreign Tourists and Residents）のページです。
記事ID：115-001-20250225-014550
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